Seasonal Bear (Customer) Service Representative

Location: St. Louis, MO

We are looking for seasonal bears with excellent communication skills to answer inquiries, order merchandise, activate gift cards, and to provide great service to customers of our award winning workshops around the country! Seasonal opportunities begin in October-November 2008 and go through February 2009.

SEASONAL shifts available working weekdays and weekends. Qualified candidates must be available to work 35-40 hours a week between the hours of 8am – 8pm Monday through Friday and 9am – 6pm Saturday and Sunday. Schedules will vary depending on business needs.

Qualified candidates will have prior customer service work experience, or retail experience, proficiency in Word, Outlook and Excel, and a high level of enthusiasm.

Interactive Marketing Manager

Ridemakerz, a partner company of Build-A-Bear Workshop, is seeking an Interactive Marketing Manager to join their crew.

Responsibilities include:

• Assisting in comprehensive media strategy development to meet company marketing objectives.
• Making recommendations on how to best allocate advertising budgets for most efficient advertising spend and highest return on investment; utilizing media research tools, internal resources and industry/market knowledge.
• Developing and issuing RFPs to media publishers; gather and analyze proposals to determine media selections, negotiate rates & positioning as required. Creatively structuring deals with publishers that get unique exposure.
• Setting up online advertising with publishers and setting up pay per click (PPC) advertising accounts, monitoring ongoing campaign performance, optimizing for improved performance and reporting on results.
• Managing interactive events and campaigns, including regularly scheduled events and special events
• Working with development agency, Interactive Producer, Interactive Community Operations Manager, and Marketing Department to implement, test and schedule online events based on shop marketing campaigns.
• Develop strategic post-event and post-campaign analysis and provide recommendations for future initiatives.
• Monitor and report on virtual world/massively multi-player online (MMO) game space.

Qualified candidates must have:

• A bachelors degree in marketing, advertising, or related field
• Minimum 3 years experience campaign-based marketing/advertising and/or event planning
• Project management experience. (Remote/virtual team management experience preferred)
• Experience planning and buying online advertising space.
• Strong working knowledge of Microsoft Excel.
• Experience using Web Analytics tools (i.e. Omniture or Google Analytics) and pay per click account management tools (i.e. Google AdWords, Yahoo! Search Marketing, Microsoft AdCenter, Omniture SearchCenter).
• Passion for social interaction in online communities
• Familiarity with online gaming industry and major virtual world properties
• Superb interpersonal, organizational, collaborative, and communication skills
• Highly motivated (self-starter) with exuberant approach to managing and growing online communities, adept at learning new software (whether games or tools), attention to detail, leads by example

Database Administrator

Ridemakerz, a partner company of Build-A-Bear Workshop, is seeking a Database Administrator (DBA) to join their team. The DBA’s primary functions are to design, administer, and develop departmental databases in a MySQL environment. This position will establish and maintain development standards for database design; ensure integrity and backup of all production and development data; develop and maintain technology road map for existing and new databases/servers. The DBA will develop reporting to meet business needs by scheduling and monitoring manual and automated batch processes.

The DBA will work with the Interactive Team to create and maintain Technical Design Reviews; create prototype and complete server and database implementations, create and maintain a schedule for each project; review and approve developer milestone submissions; develop and implement testing plans; manage relationships with vendors; troubleshoot issues and implement performance enhancements; ensure effective operation, access, and recovery of all database systems; identify and actively seek to minimize/eliminate potential development/technology risks.

Key responsibilities include:

• Agile development skills
• Strong attention to detail
• Great code writing and documenting skills to comply with modern standards
• Experience designing efficient databases
• Superb interpersonal, organizational, collaborative, communication and leadership skills

Qualified candidates must have:

• Bachelor’s degree in related field
• 3+ years of DBA or database development experience
• Experience with MySQL
• Experience with MS SQL Server preferred

Manager, Direct Marketing Bear

Location: St. Louis, MO

The Manager, Direct Marketing Bear is responsible for the Customer Relationship Management (CRM) strategy of the Company. This involves strategic and creative development of all national Guest communications, as well as for the implementation of these initiatives to motivate Guests to visit our stores and increase sales. The Manager, Direct Marketing Bear is responsible for identifying and leveraging data of our Guest’s purchase behaviors to maximize and continually improve upon the return on investment of each consecutive initiative.

Key Responsibilities Include:

• Manage the CRM strategy and spearhead the company’s learning for the Stuff Fur Stuff loyalty program
• Develop a plan for all direct marketing communications for North America, United Kingdom and France, utilizing a multitude of mediums to communicate to our Guests, including, but not limited to Direct Mail, Email, and Voice Messaging
• Build and implement test strategies and analyze the results of direct mail marketing
• Identify and create ways to utilize data to streamline various marketing efforts and company processes
• Contribute to overall strategic planning for BABW as it relates to direct marketing
• Develop vendor partners that support direct marketing initiatives to enhance BABW’s ability to meet direct marketing goals

• At least 5 years experience in the development of direct marketing strategy, creative and implementation processes
• A minimum of 3 to 5 years of CRM/LOYALTY program experience
• Experience in effectively communicating with information technology resources to achieve mutual goals
• At least 3 years experience in the identification, analysis and selection process for outside resource relationships
• Experience managing a team
• Able to manage multiple projects simultaneously
• Excellent communication skills
• Highly Organized
• Flexibility and creativity
• Detail-oriented
• Strong working knowledge of Microsoft Office including Word, Excel & PowerPoint
• Working knowledge of e-mail analytic applications, Customer Relationship Management (CRM) software, business intelligence tools
• Working knowledge of Print Production and Lettershop processes

• Salary plus bonus opportunity
• Medical, dental, and vision insurance
• Flexible Spending Account
• 401k savings plan
• Associate Stock Purchase Plan
• Flexible work schedules
• Life insurance
• Long term and Short term disability
• Work/Life Balance
• Paid time off
• Paid day off in celebration of your birthday
• Merchandise Discount

Build-A-Bear Workshop has a fun, fast-paced work environment with a casual atmosphere and dress. The headquarters is dog and child(ren) friendly.

If you have the experience and are interested in learning more about this opportunity apply now!

Public Relations Bear

Public Relations Media Specialist Build-A-Bear Workshop® is looking for a talented and enthusiastic Public Relations Media Specialist to join our PR team at the World Headquarters in St. Louis, MO. The Public Relations Media Specialist will be responsible for and manage all corporate media relations, pr writing and placement activity, grand opening publicity for stores, media research and list development, ongoing follow up media contact, media tracking and reporting. Some travel is required.

Key responsibilities include, but are not limited to:

• Developing media strategy to pitch and successfully place coverage about Build-A-Bear Workshop
• Writing and pitching to media on corporate public relations and marketing programs
• Leading media contact and pitching
• Copywriting for press release kit materials

Qualified candidates must have:

• Bachelors degree in journalism, communication or other related field
• A minimum of 6-7 years experience in Public Relations focusing on pitching stories to the media and writing press releases
• Excellent written and verbal communication skills
• Ability to work and communicate with all level of management
• Strong organizational skills
• Ability to multitask
• Strong project management skills
• Online and social media experience
• Membership with PRSA or IABC is preferred
• Ability for some travel

Build-A-Bear Workshop offers a competitive compensation package including:

• Salary plus bonus opportunity
• Medical, dental, and vision insurance
• Flexible Spending Account
• 401k savings plan
• Associate Stock Purchase Plan
• Flexible work schedules
• Life insurance
• Long term and Short term disability
• Work/Life Balance
• Paid time off
• Paid day off in celebration of your birthday
• Merchandise Discount

Build-A-Bear Workshop has a fun, fast-paced work environment with a casual atmosphere and dress. The headquarters is dog and child(ren) friendly.

If you have the experience and are interested in learning more about the opportunity apply now!

Distribution Center Op-bear-tunities - Groveport, OH

As our company continues to grow we will be looking for team members to join our team at our distribution center (Bearhouse) in Groveport, Ohio. The 350,000 square foot facility serves as the main distribution facility for our North American stores.

If you are interested in future op-bear-tunities at the Bearhouse you may submit your resume on-line to be stored in our database for future reference.

Qualified candidates will be contacted when new positions become available.

Other Opportunities - Saint Louis, MO

As our company continues to expand around the world, we will be seeking team members in areas such as: Accounting & Finance, Store & Corporate Operations, Purchasing, Human Resources, Information Technology, Administrative Services, Product Development, Customer Service, Photo Studio, Merchandise Distribution, International, Marketing and more! Click on Other Opportunities to submit your resume.